Cookie Policy

Last Updated: June 20, 2026

1. Introduction

Welcome to Chopt. We are committed to being transparent about how we collect and use data related to you. This Cookie Policy provides detailed information about how and when we use cookies on our website located at chopt-cafe.rest.

This policy should be read alongside our Privacy Policy and Terms of Service, which provide additional context about how we handle personal information collected through our website. If you have any questions about our use of cookies, please contact us using the details provided at the end of this document.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website. They are widely used by website owners to make their websites work more efficiently, to enhance user experience, and to provide reporting information.

Cookies set by the website owner (in this case, Chopt) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties that set these third-party cookies can recognize your computer or device both when it visits our website and also when it visits certain other websites.

2.1 How Do Cookies Work?

When you visit a website, the web server sends a small file to your browser, which stores it on your device. Each time you return to the website, your browser sends this file back to the server, allowing the website to recognize your device and remember information about your visit — such as your preferred language, login status, shopping cart contents, or other personalized settings.

Cookies typically contain the following information:

  • The name of the server from which the cookie was sent
  • The cookie's expiration date (after which it is automatically deleted)
  • A unique number or value assigned by the server
  • Various data fields depending on the cookie's purpose

2.2 Similar Tracking Technologies

In addition to cookies, we may use other similar technologies to track activity on our website, including:

  • Web Beacons (Pixel Tags): Tiny graphic images embedded in web pages or emails that allow us to track page views, email opens, and link clicks.
  • Local Storage: HTML5 local storage allows data to be stored locally within your browser and persists even after the browser window is closed.
  • Session Storage: Similar to local storage, but the data is cleared when the browser session ends.
  • Fingerprinting: A technique that collects information about your browser type and version, operating system, and other attributes to create a unique identifier.

3. Types of Cookies We Use

We use four main categories of cookies on our website:

3.1 Strictly Necessary / Essential Cookies

These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, filling in forms, or placing an online food order. Without these cookies, certain services you have asked for cannot be provided.

These cookies do not store any personally identifiable information and are not used for marketing purposes.

3.2 Analytics / Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

We use Google Analytics to collect analytics data. Google Analytics uses cookies to collect information about how visitors use our site. We use this information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to the site and blog, where visitors have come to the site from, and the pages they visited.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. For our food ordering and reservation services, functional cookies help remember your preferences such as your location, preferred restaurant branch, dietary preferences, and language settings.

If you do not allow these cookies, some or all of these services may not function properly.

3.4 Advertising / Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

We use Google Ads cookies to track conversions from our advertising campaigns and to show you relevant ads related to our food offerings and promotions.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies used on chopt-cafe.rest:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users within a 24-hour period. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate — limits the collection of data on high traffic sites. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense and Google Ads for experimenting with advertisement efficiency across websites using their services. Tracks ad conversions. Advertising 3 months
_ga_[ID] Google Analytics (GA4) Used by Google Analytics 4 to persist session state and distinguish users across sessions. Analytics 2 years
cookieconsent_status Chopt (chopt-cafe.rest) Stores the user's cookie consent preference to avoid displaying the cookie banner on every page visit. Essential 1 year
session_id Chopt (chopt-cafe.rest) Maintains the user's session state across page requests, enabling features like the online ordering cart and login status. Essential Session
user_preferences Chopt (chopt-cafe.rest) Remembers user preferences such as preferred restaurant location, dietary filters, and display settings to personalize the website experience. Functional 6 months
cart_token Chopt (chopt-cafe.rest) Maintains the contents of the user's food order cart between page visits and browsing sessions. Functional 30 days
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Helps track conversions from Facebook Ads. Advertising 3 months
fr Facebook / Meta Used by Facebook to deliver, measure, and improve the relevancy of ads, with a unique encrypted identifier for the browser and device. Advertising 3 months
CSRF-TOKEN Chopt (chopt-cafe.rest) Helps protect against Cross-Site Request Forgery (CSRF) attacks by verifying that form submissions originate from our website. Essential Session

5. Legal Basis for Using Cookies

As a business operating in the United States, our use of cookies is governed by applicable U.S. federal and state laws. We rely on the following legal bases for processing cookie-related data:

  • Consent: For non-essential cookies (analytics, functional, and advertising), we obtain your consent through our cookie consent banner before placing these cookies on your device.
  • Legitimate Interests: For strictly necessary cookies, we rely on our legitimate interest in providing a functional and secure website. These cookies are essential to deliver the services you request.
  • California Residents (CCPA/CPRA): If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Certain advertising cookies may constitute a "sale" or "sharing" of personal information under California law. You have the right to opt out of such activities. Please see our Privacy Policy for more information on exercising your California privacy rights.
  • FTC Act Compliance: Our cookie practices comply with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce, including deceptive data collection practices.

6. How to Manage and Control Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences in several ways:

6.1 Our Cookie Consent Tool

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline different categories of cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only first-party cookies, or delete cookies when you close your browser. The methods for doing this vary from browser to browser. Below are links to instructions for the most commonly used browsers:

  • Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Go to Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Go to Settings > Cookies and site permissions > Cookies and site data
  • Opera: Go to Settings > Advanced > Privacy & security > Site Settings > Cookies

Please note that if you use different devices to access our website (e.g., your computer, smartphone, or tablet), you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

6.3 Third-Party Opt-Out Tools

You can opt out of interest-based advertising and analytics tracking using the following tools provided by our third-party partners:

Provider Opt-Out / Management Tool Description
Google Analytics Google Analytics Opt-Out Browser Add-on
tools.google.com/dlpage/gaoptout
Install this browser add-on to prevent Google Analytics from collecting and using your data across all websites.
Google Ads Google Ad Settings
adssettings.google.com
Control the ads you see from Google and opt out of personalized advertising based on your interests.
Facebook / Meta Facebook Ad Preferences
facebook.com/ads/preferences
Manage your ad preferences and opt out of interest-based advertising on Facebook and across the Meta network.
Network Advertising Initiative (NAI) NAI Opt-Out Tool
optout.networkadvertising.org
Opt out of interest-based advertising from multiple NAI member companies at once.
Digital Advertising Alliance (DAA) YourAdChoices
youradchoices.com/control
Opt out of data collection and use for interest-based advertising by participating companies.
Your Privacy Choices (Global) aboutads.info/choices Industry-wide opt-out tool provided by the Digital Advertising Alliance for both desktop and mobile advertising.

7. Impact of Disabling Cookies

While you are free to restrict or block cookies, please be aware that doing so may impact your experience on our website and limit the functionality available to you. The following describes the potential impact of disabling each category of cookie:

7.1 Disabling Essential Cookies

7.2 Disabling Analytics Cookies

7.3 Disabling Functional Cookies

7.4 Disabling Advertising Cookies

8. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing behavior tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT browser signals in a standardized way. However, we do provide you with tools to opt out of specific types of tracking as described in Section 6 of this policy.

California residents may also exercise their "opt-out of sale/sharing" rights under the CCPA/CPRA, which provides broader protections than a DNT signal.

9. Children's Privacy and Cookies

Our website is not directed to children under the age of 13. We do not knowingly place tracking or advertising cookies on the devices of children under 13. If you believe that a child under 13 has provided us with personal information through cookie-based tracking, please contact us immediately at [email protected] so we can take appropriate action.

10. Cookies and Your Privacy Rights

Depending on your location within the United States, you may have specific rights relating to cookie-based data collection:

  • Right to Know: You have the right to know what personal information is collected through cookies and how it is used.
  • Right to Opt Out: California residents have the right to opt out of the "sale" or "sharing" of their personal information, which may include certain advertising cookie data under the CCPA/CPRA.
  • Right to Delete: You may request deletion of personal information collected through cookies, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information below or visit our Privacy Policy for detailed instructions.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in our services, or changes in applicable law. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy and, where appropriate, by displaying a notification on our website.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us:

Chopt — Cookie Policy Inquiries

We aim to respond to all cookie-related inquiries within 30 business days. For urgent matters, please indicate "Cookie Policy Inquiry" in the subject line of your email.